| VideoMach - Frequently Asked Questions |
| When I start the installation, it says that installation package is corrupt or incomplete. What's going on? |
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VideoMach is using a superior installer that protects your system from possible damages. The message above appears in these cases:
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| Can't open more than 1500 images at once! |
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For over 15 years all versions of Windows have a well-known limitation in the "Open File" dialog. It cannot return more than 64 kilobytes of text containing file names. In practice this means that 99% of Windows applications can't open more than 1000 or 2000 files using at once. So we don't recommend using Ctrl+A, Shift-click or Ctrl-click feature of Windows Open File dialog. There are other ways:
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| Some files in the image sequence are missing! |
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Sometimes it may happen that VideoMach opens just a part of an image sequence. In that case please verify that your images comply to the "Image Sequence Rules". This is described in VideoMach help. In short, there should be no missing numbers. If you have a sequence named like this: pic001.jpg, pic002.jpg, pic007.jpg, VideoMach will only open images 001 and 002, but not 007 because numbers 3, 4, 5 and 6 are missing. |
| After joining 10 files, audio and video are out of sync! |
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There can be several reasons for that, including K-Lite Codec Pack issues (see below). But the most common reason is that audio and video of each file have slight differences in duration. This difference can be only 50 milliseconds per file, but after joining 10 files together it adds up to 0.5 seconds which is noticeable. To see whether a single file has video and audio of equal duration, click on the file and press F5. VideoMach will display file info where you can see lines "Video duration" and "Audio duration". They should be approximately equal, or at least not more than 5 milliseconds (0.005 seconds) different. If that's not the case, click on File > File > In/Out Points > Sync Audio and Video. You can even select multiple files and click this option. It will change duration of the longer track (whether audio or video) to match the shorter track. This works only for A/V tracks that are linked together. |
| Can't open WMV files. |
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Windows XP: Install Windows Media Runtime 11. It can be downloaded from here: http://www.mediamonkey.com/sw/WMFDist11-WindowsXP-X86-ENU.exe Windows Server 2003: Install special Microsoft codec pack from this location: http://gromada.com/dl/extra/wvc1dmo.exe Windows 98 / 98SE / ME: Install Windows Media Runtime 9 from this location: http://nic.dnsalias.com/wmfdist.exe Windows 7 / Vista: It already has Windows Media Runtime included. If codec doesn't work start Windows Update and download a newer version of the Windows Media Runtime. |
| I need automated conversion, without human interaction. |
| Supported. For more details start VideoMach and click Help > Contents > Standard Functions > Command-Line Parameters. |
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K-Lite Codec Pack issues:
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Even though K-Lite is one of the best codec packs, certain problems may appear after installation. AVI: Files with 48000 Hz audio are reported to have 8000 Hz sample rate. After conversion the audio may be missing altogether.
MPEG-2: After converting from MPEG-2 to another format the picture is frozen.
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| What about QuickTime (MOV), RealMedia (RM) and other unsupported formats? |
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You can increase capabilities of VideoMach by installing external codecs. Not all formats are fully supported, but a fair percentage is. Download K-Lite Codec Pack from this site and install it to add extra codecs to Windows: |
| How can I disable automatic playing of the output file after conversion is over? |
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After the output file is created VideoMach can:
Go to Tools > Options > Output and choose the default action. |
| There's no XviD, or any other popular codec in the list of codecs. |
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Codecs are not part of VideoMach. They are made by independent software developers. You can download each of them from their manufacturer's web site, or install a single codec pack, like K-Lite Codec Pack to get all relevant codecs. Please note there are some issues with K-Lite explained in earlier in this document. |
| AVI picture skewed? |
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Some codecs report that they can handle any picture size, while in fact they work only on sizes divisible by 4, 8 or 16. If the output resolution is, say, 357x240 pixels the codec may fail because 357 isn't divisible by 4. VideoMach has an option to make the picture resolution divisible by any number you wish. In the Resize filter enter the desired number in the "Make resolution divisible by" edit box. |
| How to make Half-Life videos in VideoMach? |
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Visit this web site for more details: |
| HAV files downloaded from a DVR set-top box can't be open? |
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Manufacturers of some set-top boxes named their video format "HAV", same as our HAV format. These proprietary formats have nothing in common with Gromada High-quality Audio Video format. Gromada HAV is an open multimedia format with published specifications and open source support library. Other HAV formats are closed, without published specifications, making it impossible to be supported by our software. As soon as they publish the specs we'll be happy to add support other HAV formats. |
| VideoMach doesn't accept the frame rate I specified. |
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This happens when you're saving to MPEG and the frame rate isn't officially supported by the format. By design MPEG supports only a few predefined frame rates. These are: 23.98, 24.00, 25.00, 29.97, 30.00, 50.00, 59.94 and 60.00 fps. Other values (such as 15 fps) aren't accepted. But you can slow down or speed up your video in a different way. Select the file(s) you wish to slow down and click File > Input Settings. In the Input Frame Rate field enter a lower frame rate (say 15 fps) to slow it down. Even though the output frame rate can be 25 or 30 fps, the change in the input frame rate will cause videos to appear slower (or faster). |
| Output file is too big! |
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The size of output file depends on the video codec, data rate, key frames and other factors. If you're saving to AVI click File > Save As > Video > Codec Settings and choose one of MPEG-4 codecs like XviD, DivX or similar. To additionally shrink the file decrease bit rate by clicking the Configure button. Low bit rates produce smaller, lower-quality files. Don't forget to compress the audio as well. Switch to the Audio tab and click Codec Settings button to choose the appropriate codec (MP2, MP3, WMA, etc). If you're saving to MPEG click File > Save As > Video > Codec Settings and lower the Average Data Rate and Maximum Data Rate values. |
| Can I save MPEG-2 files with VideoMach? |
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MPEG-2 is a heavily patented format. Many companies have unresolved patent rights on parts of MPEG-2, so even after paying royalties to MPEG licensing organization it doesn't guarantee one won't be sued for patent violations. Even Microsoft had legal problems with MPEG-2 format. For that reason the built-in MPEG-2 decoder in VideoMach is disabled, but it's possible to decode MPEG-2 using independently installed DirectShow codecs. |
| Support for hardware-based AVI codecs? |
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Visit the web site of the hardware manufacturer and see if they have a software version of the codec. If that's not the case try searching at the following web sites: MJPEG codec: DV codec: More information about video codecs: |
| VideoMach under Linux? |
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VideoMach isn't a native Linux application but in most cases it can be run under WINE. Go to www.winehq.org, download WINE for your Linux distribution and install it. Start WINE and install VideoMach. Even after a successful installation VideoMach may not visible in the Start menu, so you may need to run it manually from its installation folder. We can't guarantee that all VideoMach features work under WINE, although user experiences were positive so far. |
| Why is opening a MPEG from DVD taking eons? |
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To handle files properly VideoMach must get detailed info about each input file. Unfortunately, MPEG files usually have inaccurate header values. The only way to retrieve precise information is to parse the whole file. CD/DVD/Blu-Ray drives typically have disasterous random seek times, which results in slow seeking for the blocks of data. When the same file is copied to a hard disk, parsing is usually about 10 times faster. Some media players open video files much faster. They deliberately skip collecting the detailed info, which sometimes results in displaying invalid video clip duration. |
| Error message "Bad Format" appears when I try to create an AVI file. |
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You're probably using the DivX codec. When queried, some versions of DivX report that they can handle large images (say, 4000 x 4000 pixels). But when a large image is actually passed to DivX, it crashes. Best workaround is to avoid encoding videos larger than 1920 x 1080 pixels using DivX codec. Or you can switch to XviD. |
| Why is the "Save As" dialog so awfully slow? |
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You're probably using the DivX codec. The "Save As" dialog scans for all installed codecs, to present them to you. While other codecs return their names almost instantly, some versions of DivX take lots of time for that simple operation. During that time the "Save As" dialog is frozen. To avoid this problem you can disable DivX and switch to XviD. |
| Visual artifacts in MPEG? |
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Try increasing the data rate. Click File > Save As > Video > Codec Settings and change the data rate. |
| Audio or video shorter than on input? |
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When saving to MPEG, VideoMach may truncate the length of the video or audio to make their lengths equal. Otherwise some popular media players won't play such MPEGs. |
| Video is resized and pixelated during playing? |
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This is a bug in the media player you use (or an active DirectShow filter on your system). Several media components and players resize MPEG videos to 720x480 or 720x576, ignoring the original size. You can use VLC Media Player to check the real size of the clip. |
| Resize photos with VideoMach? |
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VideoMach has a set of special resize modes for proportional resizing, but since it is a video application, all the output images will have equal width, height and format. Original proportions can be kept by adding borders, clipping or centering. For more details see Advanced Resize Options in the help file. |
| Why is Paste disabled? |
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If you cannot paste something from the clipboard because the Edit > Paste command is disabled, make sure you have activated the right video/audio/filters list. For instance, if you want to paste audio, click on the audio list to activate it, then click Paste. |
| How to create MP3 files with your software? |
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For patent reasons VideoMach cannot directly create MP3 files, although it can use MP3 codecs to compress audio in AVI files. |
| What is "Mach" in "VideoMach"? |
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The word "Mach" confuses many people, so they pronounce it "Match", "March", "Much", "Machine", etc. Mach is a measurement unit representing the speed of sound in the air, named after the Austrian physicist Ernst Mach. |
| Gromada.com |